Back in July, Mr Herman answered a call from an overseas call centre inviting him to make a PPI claim, he decided to stay on the line.

He answered the caller’s questions until he was eventually passed through to a UK operation, called PPI Claimline, and told them he wanted to be taken off their sales list.

“I said to them, you need to stop calling me and, I said, if you keep calling me, I’ll charge you £10 a minute for my time to be talking to you,” Mr Herman said, speaking to Radio 4’s Money Box programme.

“I presumed that would be the end of it, but to my astonishment they called me again.”

During the second call – which came only two days later – Mr Herman waited 19 and a half minutes to be put through to the UK operation, to confirm that it was the same company as before, and to explain that he was now charging for his time.

So, when he got off the phone, he sent an invoice for £195 to PPI Claimline.

…and then it gets better.

via BBC News – Cold Calling: The victim who fought back – and won.