Google Apps receives #ISO27001 security certification – ComputerworldUK.com

Read more, read everything at Google Apps receives ISO 27001 security certification – ComputerworldUK.com.

UPDATE: The Google Announcement arrives!

My commentary for the above, in full:

ISO27001 is good to see stamped upon a vendor’s product and business processes – however it is emphatically not a “seal of security approval” – not at all.

The promise of 27001 certification is that a vendor has considered and documented various security risks and threats which would impact their offering – and has established a process to continue this in an ongoing fashion – and then has had the documentation of that understanding cross-checked and validated by an external agency.

In sporting metaphor: a vendor (in this case, Google) gets to design their own high-jump bar, document how tall it is and what it is made of, how they intend to jump over it; and then they jump over it and the certification agency simply attests that they have successfully performed a high-jump over a bar of their own design. The design documents and jump technique do not need to be made public.

So what would be really interesting would be if Google publishes their security requirements, their standards, their policies and risk assessments, so everyone else can see what kind of high-jump they have just performed – how high, how hard, and landing upon what kind of mat?

It would be that which would inform me of how far I would trust Google Apps with sensitive data, most especially with regard to the provisions they must make for “lawful access” to data by government actors.

I would love to see Google take a lead in transparency of its security processes – not least so that others may learn from them, eg: its exemplary approach regarding data destruction.

Comments

4 responses to “Google Apps receives #ISO27001 security certification – ComputerworldUK.com”

  1. Dave Walker

    The sporting metaphor works; I normally go with an academic one, along the lines of “you’ll always get a first, on an exam you set for yourself” (and usually apply it to Common Criteria certifications against self-written Protection Profiles, rather than the NSA ones).

    One of the presentations I attended at Infosec Europe was by a rather clueful chap from Deloitte, who said (from my notes):

    *ISO 2700x gives no assurance for operating effectiveness

    * ISAE 3402 (and its predecessor, SAS 70) focus on internal control over financial reporting – and therefore aren’t really matched to cloud security

    * Other standards have limited acceptance (eg trust services)

    …in short, “the usual thing” is happening – the technologies and operating models happen, and standards then play catch-up, after it’s realised that existing standards don’t sensibly map.

    It seems that the standards initiative to keep an eye on in this context is SOC – the Service Organisation Control report standard developed by the AICPA.

    SOC1 = SAS 70 (effectively)
    SOC2 = security, availability, processing integrity, confidentiality, privacy controls; this is intended for an internal and regulator audience, and is subject to NDA
    SOC3 = as per SOC2, but abridged for public release (aka trust services)

    SOC2 is considered likely to roll out round the world – all “big 4” auditors were involved in its creation

    IaaS providers can work to a SOC2 schema, and just drop (or seriously abridge) the privacy side (except for the provisioning system).

    End users can ask for a SOC3 report from providers. I’d like to see Google publish theirs.

    It looks like another important piece of the jigsaw is “getting there” – I’m looking forward to seeing what happens next.

  2. Dave Walker

    On the “‘lawful access’ by Government actors” front, I’d expect *that* kind of information to have Government-enforced protection on it bearing a remarkable resemblance to a super-injunction, so don’t hold your breath.

    Of course, I’m assuming Government competence, here…

  3. […] Alec Muffett, a friend of mine wrote a lovely piece on his blog about Google receiving ISO27001 certification for their Google Apps products… ISO27001 is good to see stamped upon a vendor’s product and […]

  4. […] Alec Muffett, a friend of mine wrote a lovely piece on his blog about Google receiving ISO27001 certification for their Google Apps […]

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