‘…all of the evidence submitted to “prove” Meta knew their product was harmful was internal safety research they were conducting to improve their moderation and detection’
There are a bunch of “must read” Threads on Bluesky today, which to me indicate that people crowing about a “safer internet for children” due to the Meta lawsuits, are actually making things worse for everybody, including kids. I can’t embed entire threads so please click-through and read up & down + links: you should follow the authors, too:
But all of the evidence submitted to "prove" Meta knew their product was harmful was internal safety research they were conducting to improve their moderation and detection, and that deeply concerns me and everyone I know in the T&S industry.
Way back at the dawn of time, there was a LiveJournal community called "pro-anorexia", which was about what you'd imagine from the name. This was before I was in charge of T&S at LJ, and when I came on, I was very curious why nobody had removed it!
I found this so mind blowing when I started getting into content moderation. There are literal experts on any content category you could think of where their entire job is to understand the social tradeoffs of removing that content. Trust & Safety alters the way you think about social problems.
5 responses to “‘…all of the evidence submitted to “prove” Meta knew their product was harmful was internal safety research they were conducting to improve their moderation and detection’”
Mark
I asked you this on bluesky with regards to age verification but I feel I have to ask again more broadly do you think this overall madness will end and be rolled back? I know we’ve had moral panics before but with everything moving so fast it seems like so much will be destroyed of the Internet in general and consolidated into big tech and I don’t want that https://youtu.be/Ype6c6DdHQY?is=kQ_nvOWw_NIPsQJO
There is not going to be any moment of blinding revelation and Hollywood rollback of the evil tide; instead because there are/is so many reputations and so much money tied up in this, it’s going to limp along until it collapses and everybody bodges around it until it ceases to be relevant anymore. I recommend looking at the history of red flag laws for automobiles in the late 1800s
I reckon 5 years is approximately when the rot will have seriously set in, but it could be up to 20 before you get (respectable) politicians who are brave enough to call bullshit on the whole thing
One would think once the damage is starting to get noticed then the quickest thing to do would just be not enforcing it, but then I think about (what I know of) the video nasty moral panic and it took from 1984 to 2000 for the BBFC to stop being so draconian and even then still made needless cut’s to films like spiderman. One would hope since the Internet moves fast then it might quickly fix itself once the rot has set in.
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