It makes no sense; I submit a meter reading online and every time, within two weeks, someone is ringing the doorbell to check the figures.
What is the point?
On the assumption that there could be any number of fake meter readers out there touting for business I am reporting each incident to my supplier’s customer services as a potential fake, just to check; after all, the ID cards are scant proof and easily fakeable.
The net effect however might be that moving to online meter-reading submission may drive up costs for the provider.
How tragic.
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